Hotel Terms & Conditions

icon

Rooms and Suites

  • All room rates are subject to 10% Service Charge, 7% Dubai Municipality Fee and, 5% Value Added Tax is applicable
  • A Tourism Dirham Fee of AED 10 for Studio and One bedroom and Two bedrrom and Villas for AED 20 per accomodation per night is applicable and will be collected upon check-in
  • Early Check-In and Check out offer is subject to availability
  • Offer cannot be combined with any other promotion or discount
  • Rooms, special rates and special requests are all subject to availability
  • All hotel guests will be required to provide a valid passport or UAE Emirates ID upon check-in

Pearl Marina Airport Transfers

Airport transfers must be booked 48 hours in advance by emailing reservations@pearlmarinahotel.com with your contact details and flight arrival/departure details. The Toyota Previa (or equivalent) can comfortably accommodate 6 passengers and 6 pieces of medium sized luggage. For pick-ups, the vehicle will wait two (2) hours after the flight arrival time, after which the transfer will be considered a 'no show'. For drop-offs, the vehicle will wait one (1) hour after the scheduled time of departure from the hotel noted in the booking request, after which the transfer will be considered a 'no show'. 

  • Arrivals at Dubai International Airport Terminals 1 and 3: Please proceed to the Meeting point to be directed to your reserved vehicle. The Pearl Marina staff will be waiting for you with your name and hotel name board.
  • Arrivals at Dubai International Airport Terminal 2: A Pearl Marina staff will be waiting outside the airport holding a ‘Name Board’.
  • Arrivals at Al Maktoum International Airport / Dubai World Central (DWC): A Pearl Marina staff will be waiting outside the airport holding a ‘Name Board’

Cancellation Policy

Flexible Booking:- The guest can cancel free of charge 24 hours or 1 day before arrival. The guest will be charged the cost of the first night if they cancel within last 24 hours or1 day before arrival. No prepayment is needed.

Non-refundable Booking:- The guest will be charged the total price of the reservation if they cancel at any time. The guest will be charged a prepayment of the total price of the reservation at any time. 

No Show Policy:- One night room charge shall be applicable and the booking will be released.